Legal Mentions – Non-Contests
For the usage of a shortcode in a publication the goverment and the operators have fix some legal mentions that have to be respected in every publication.
Here are the legal mentions you need to respect :
- After each mention of the shortcode, you must put the price in the next format :
- NL : X,XX EUR/SMS verzonden – X,XX EUR/SMS ontvangen
- FR : X,XX EUR/SMS envoyé - X,XX EUR/SMS reçu
- If incoming and outgoing message have the same price, you may use the folllowing format : X,XX EUR/SMS ontvangen/verzonden or X,XX EUR/SMS envoyé/reçu
Examples :
- 9128 (0 EUR/SMS verzonden/ontvangen)
- 9354 (0,15 EUR/SMS envoyé – 1 EUR/SMS reçu)
PAY ATTENTION : the price must be mentionned on the same line as the shortcode
- In every publiciation where a shortcode is mentionned, you need to add the graphical charter. For more info, click here for dutch and here for french version (pages 13-14)
Examples:
- In the small print, you must mention the following info :
- The price of one SMS, for example 0,50 EUR/SMS verzonden/ontvangen
- Total price of one completed request, for example 4 € per completed request
- Helpdesk (at least 1 of these 3 must be mentionned)
- Phone Number
- Emailaddress
- Website
- Gofguidelines :
- NL : De dienstaanbieder verklaart kennis genomen te hebben van de GOF-guidelines
- FR : Le fournisseur de services déclare prendre en compte les GOF-guidelines
- Minors may not use this service without the permission of their parents
- Name & address of the organizer of the service
- Legal aspects :
- FR : Le traitement des données est soumis aux conditions légales du règlement européen 2016/679. (RGPD)
- NL : De verwerking van deze gegevens is onderworpen aan de bepalingen van de europese verordening 2016/679. (GDPR)
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