How to use your contact's name inside your message

Sending a message with, for instance, the name of the recipient in the message, is more personal. For instance:

Hi, your product is ready.


Hi Dennis, your product is ready.

You can just feel the difference when reading both messages.

Implementing this is very easy.

Open SMS Mailer. Go to:

  1. Mailing
  2. New

On the bottom of the screen, you will find placeholders. Click on a placeholder to add it to your message.


You can add other custom fields/placeholders by going to Settings > Custom Fields.

The information is coming from your contacts, so if you are going to test this, make sure you have at least a few contacts/groups defined in Portal.

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