How to retrieve my username / password on portal.

Maybe it's been a while since you last logged in, or maybe somebody left the company and the new employee does not have any credentials to log in to Portal.  Let's go over some situations:

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No Password, but you do know the username

  1. In the login screen, click "Forgot Password?". 
  2. Fill in your username and click "Retrieve Password".
  3. You will receive a mail with a link to reset your password

No username, no password, but you do know the E-mail address.

  1. In the login screen, click "Forgot username?". 
  2. Fill in your E-mail address and click "Retrieve username(s)".
  3. You will receive a mail with your username. 
  4. Now, go back to your login screen and click "Forgot Password?". 
  5. Fill in your username and click "Retrieve Password".
  6. You will receive a mail with a link to reset your password

No username, no password, no E-mail address.

Contact support@ringring.be and we will create a new user for you. 

 

 

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