Our platform has 3 possible roles:
Admin: full rights
User: full rights, but cannot edit the settings of SMS Mailer or Email To SMS
Agent: the same as the user, but he cannot send out any SMS and can be set to have only limited access to Message Insight.
Attention: If you would like to keep an agent from viewing any reports, you must
1) enter Message Insight > settings and disable viewing message / or numbers for agents
2) deny that specific user access to the product that you are using to send out SMS (SMS Mailer, Message API and / or Email To SMS).
To change a user's role, you have to be an admin. Log in to Portal and go to "Users" in the left menu.
Then find the user which you want to assign a new role to and click on edit (pencil)
In this screen, you will find the user role.
Here you can find a more detailed view of each role:
|Create new mailing||x||x|
|Manage contacts & groups||x||x||x|
|View reports and logs||x||x||x|
|Create custom fields||x|
|Email To SMS|