My messages are empty

By default, an SMS can be only 160 characters long. When you are using the SMSmailer interface, it will warn you of this limitation when you are sending a longer message.  However, when using a file, the message will be empty if you try to go over that 160 characters.

To resolve this:

  1. Open SMSmailer
  2. Go to “Settings”
  3. Go to “General”
  4. Set “Allow long messages” to “yes”


If this does not resolve your problem, contact us at

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