General troubleshooting
- How to navigate our new home page
- My SMS is delivered, but the recipient did not receive it
- Mail status codes
- My characters are turning up as questionmarks
- Message Analytics is showing more messages than my Dashboard
- How fast do you respond to support tickets?
- My messages are empty
- My limit changed to 70 instead of 160 characters per message.
- My message is being delivered over and over again.
- My SMS is not delivered.
- Message status, errorcodes and flow of a message
- How to create a support ticket