How to find and export messages

Message insight is a great tool to find the message(s) you are looking for and then export them to an MS Excel file. To do this, first open up Message Insight. 

At the top, you will see a few search options:

Search.png If you click on "Advanced search", you will get a few extra options to filter on:

Search_advanced.png

For instance, you could select all outgoing messages that were not delivered between 16/11 and 23/11.  The result would look something like this:

Search_Result.png  When you have the result you want, just click "export" (it's located right next to the date range option) and download the document:

Search_Export.png

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