Add-Ons

Blacklist

• How to handle "STOP" messages.

Message Analytics

• How to check the quality of delivery
• How to check your SMS usage

Message Insight

• How to find and export messages
• How to restrict message content or numbers to agents
• How to get a list of incoming messages

Voice Analytics

• How to check the quality of your voice calls
• How to check your monthly voice usage

Message Monitor

• How to be alerted when SMS delivery times drop
• How to be alerted when your outbox shows decreased activity
• How to be alerted when the quality of delivery drops

Email analytics

• How to see how many people opened your mail.